Not only was the pergola a handcrafted work of art, but every interaction from product inception, estimate, timely delivery and pergola on site placement exceeded my expectations. It is so refreshing to deal directly with a human being from the start and instantly feel a genuine sincerity and purpose of mission. Where did that business model go?
My wife and I were amazed at the quality and detail of the pergola …all the rounded edges, torque screws, lag screws and precision fitting. There was no pressure to buy, just an honest guy with a product that is excellent! So far all my friends are amazed at the workmanship. We are happy with what we got and will tell everyone we know. Thank you!
You were very accommodating in meeting my special requests for a custom size pergola. It has proved to be
very sturdy and very attractive. I requested a small pergola to house my orchid collection during the summer
and I have found the orchids benefit from the improved air circulation. Very pleased with both pergolas.
All my needs were met. If all companies had employees like you have, there would be no need for BBB. You are very lucky to have the group you have. Everyone has been very professional and helpful.
A fine product for a good price, in other words, an excellent value. Terrific installation people. Am enjoying the product every day.
Your crew did a fine job of putting up our pergolas. They were very professional. We really haven’t done anything to our backyard, this was a first and it has made a big difference in our yard. I also would like to say that when I asked Ernie a question, he took the time to explain what they were doing and how things worked. GREAT JOB! Thank you.
The installers did a great job. Came sooner than expected. Job was completed in one day. Everything was left clean and neat. We are enjoying our pergola.
I had been searching for a long time for a pergola to give our pool area some dimension. When I drove past Old Hickory Nursery and saw the arbors there I knew to stop. I received prompt service with a follow up visit to insure we would get built what we asked for. Four weeks later they showed up on time and in hours we had a beautiful pergola to the specs we talked about. The three guys that did the building were very professional and concerned that I walked away happy. That I did! Thank you!
I want to express my thanks to Nelson, Keith, and Mark for delivering and setting up the swing set that I ordered. The set quality was more than I expected. The aforementioned gentlemen were very knowledgeable and were very efficient at their work. I will definitely recommend your company.
Nelson Miller constructed the perfect pergola for my patio. I could not be more pleased. I have received numerous compliments from neighbors. I am the envy of the neighborhood! I love my pergola.
We love our pergola. We were very impressed by your crew. The work was done in a reasonable time. No Messes were left for us to clean up. Stain color was offered to us for touch ups and future maintenance. Ernie even called after completing the job to tell us where we could purchase the stain. A totally painless and delightful experience for us.
Everyone I dealt with at Countryside Woodcraft was very pleasant, friendly, and easy to work with. You all seemed to appreciate my business and each and every one of you were very helpful in helping me decide all through the process. Thanks so very much for a pleasant experience.
The pergola was delivered and setup in a timely manner. Nelson and Tony spent their time ensuring the setup was just as we asked. Even though the ground was soft, Nelson ensured that there were minimal tracks in the grassy area. He also chose the least noticeable route, again minimizing lawn damage.
Our order was exactly as we wanted. It arrived on schedule. It was assembled very fast and everything was completed as requested. The office staff was very helpful and courteous. Our granddaughter is pleased with it and has been playing on it as much as possible.
Thank you Nelson Miller! Your company and you have delivered an exquisite Pergola Carport to our property. We are so pleased and amazed by the superior quality and workmanship which have gone into it. Your expertise and professional installation of the Pergola was astonishing! It was a pleasure doing business with you. We admire your work!